Slow speeds ann drop outs

[Al]

Hi

Manuel has arranged the supply of an updated modem next week, hope this will solve the problem,and that the extender can go back to running the security cameras,

.

If I get time I will try moving it away from the current set up, just to see if it makes any difference.

It may then be helpful to others,

[Al]

Hi 

Tried moving the ext away. Results came back independeent test ext 11.2 modem 7.8. TPG test results ext 11.2 modem 9.4. Similar results to earlier when I switched the extender off.

[Ahra_G]

Hi @Al, 

Thanks for letting us know. As what BasilDV stated previously, the extender might have been overpowering the modem's Wi-Fi signal. 

Also, I have likewise replied to your post located here: https://community.tpg.com.au/t5/Modems-and-Devices/HG-658/m-p/24737#M2434

I've already sent the consignment number via private message. Once you receive the modem, please do let us know how it works for you. 

Cheers! 

[Al]

New modem arrived, set up, took about 2 hours to configure itself.

Speeds around 11 mps, so alls well I hope

Thanks

Al

[Ahra_G]

Glad to hear @Al! 

If you still have any outstanding issues or requires assistance in the future, please don't hesitate to reach out to us again here. 

Cheers!