Slowed ADSL speed

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Level 1b
ADSL speed has been slowed ever since NBN was made available in the area. Has my speed been throttled??? I’m moving to NBN with TPG anyway - only reason why it is not connected yet is because of the damaged duct work... in the meantime, can you at least provide a service they let’s me check my emails! Average speeds attached - we’re at 4mbps!
1 REPLY 1
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Moderator

Hi @mccann94,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We have also received your concern on Twitter and we have likewise replied to it. We will need to perform additional test and it would be best that we work on the twitter conversation to avoid redundancy and confusion.

 

We'll wait for your twitter response. Thank you.