Snail NBN

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Level 1a
We are paying for NBN cable 50. Deployed in our area 2 months back.

We are trying to work work from home using NBN. It is regularly freezing up and we are losing connections Just did a speed test. .7 down and .1 up.

http://tpg.speedtestcustom.com/result/f11ad890-718c-11ea-a360-298849facc51

I have also tried to change the channel for 2.4 band on the TPG supplied model and while I see the channel (set as auto) on advanced options it is not editable (I don't think this is our issue as I did the test on a 5 connection) but I would like to rule out this issue

Where do I go from here? If this is hiw NBN is then we need to go bacj to ADSL.


3 REPLIES 3
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Level 1a
Highlighted
Level 1a
3.5 down, 2.1 up. This is barely usable and not what we are paying for.

No contact from TPG. How do we exit?

http://tpg.speedtestcustom.com/result/1e303180-7580-11ea-9c90-a97b0110b413
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Level 1a
I will retract that link. But as I say, nothing from TPG.