Hi the internet connection has been quite slow since a few days ago and today there is no connectivity.
I have restarted the modem, reset it a few times yet no signal.
I have checked the NBN coverage in my area - there is no outage reported.
Cannot get through to your chats - please help my work is relying on the internet.
Hi will I be refunded this day's fees paid as I have not had any connection all day - no help either.
the message in the image is incorrect that I have a new modem... I dont..
Please get in touch to let me know how to fix the issue - I need to work from home