Some websites and apps not working on 5g home broadband modem

[tpang]

Hello,

Since last week, some apps and websites have not been working when I connect to wifi at home using TPG 5g home broadband.

Most notably, apps like Apple's own app store on my iphone have trouble connecting, however, the moment I use data via 4g on the iphone rather than wifi, the app store loads and works properly. This is the same behaviour across multiple devices I own.

I'm using a 5g Nokia fast mile 3.2 modem.

Thank you

[kate_ · Accepted solution]

We want to make sure you can access all the sites you need, @tpang.

Send me a PM here, we'll get to the bottom of what's going on with your connection.