Hi @Roddy19,
Scammers use a wide variety of methods to impersonate legitimate businesses and organisations personal and private information. Known as phishing, these scam websites, emails and text messages can be difficult to spot. Try to look out for incorrect spelling and grammar, and poor layout, imagery and styling. We recommend that aside from blocking this type of email, you can also report the email and/or SMS to Scamwatch.
Regards,
Angeli
