Speed Issues

[paulcmthales]

Since 2 days I am having very slow connection and my Microsoft Teams session is always disconnecting. This is affecting my work and personal life. Please help!

[BasilDV]

Hi @paulcmthales 

Thanks for raising this with us.

We understand that you've been in touch with our Tech team and verified that the cause of the issue is bandwidth sharing as you are under the NBN12/1 speed tier.

An upgrade is in progress and you'll receive a notification email once done.

If you need further assistance, please let us know.

BasilDV