Speed dropped dramatically

[shanegi]

I was upgraded about a month ago to the NBN Cable Broadband Unlimited Superfast

Should I lodge a fault or is there something else going on?Since the weekend 11-12 Sept I am experiencing less than half the speed I am supposed to be getting

[Riezl]

Hi @shanegi ,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community