Speed not as advertised, should I continue with TPG?

[shyhugh]

I am working full time 8-5 everyday, by the time I use internet, I've never had the speed as advertised (my contract is 100Mbps, but I always have slow speed less than 50Mbps, mostly 10-30Mbps, I used to have fast speed as advertised when I just signed the contract (:  now it's all gone, Should I continue with TPG? pay the money for that slow speed?

[Ahra_G]

Hi @shyhugh, 

We've created an article that may help you troubleshoot this issue: Slow Speed Issue

If you are still experiencing slow to no internet after performing the troubleshooting, kindly PM us with your TPG username or customer ID number to assist you further.

Thanks! 

Ahra