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Speed not as advertised

Leopard1999
Level 2

My internet speed is 10mbs slower than what I am suppose to get. Can you help please?

1 REPLY 1
david64
Level 10

Hi @Leopard1999 . What type of NBN connection do you have and what is the speed of your plan (25,50,100)?

What speed is shown by the speed test?

Speed is affected by time of day (busy evening peak time) and whether you use an ethernet computer or wifi device.