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Still no internet connection

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Level 1b
Hello
Last Friday one of your technician came in and tried fix my internet but he said there is some internal problem, will update in the system that it requires some further assistance. As being told by him would I be getting someone to fix it up.
Thanks
Please respond
3 REPLIES 3
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Moderator

Hi @moizkhan244 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1b

Full name :-**************
CID :- **************
Mobile no :- **************

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Moderator

Hi @moizkhan244 

 

I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl