Still waiting equipment to be automatically configured

[jeffstate]

I have received several messages from you today following our NBN connection today. That happened about 3 hours ago and we are still getting the message about the equipment being configured. Your messages are to turn on the modem- which it already is and has been for several hours.

[Riezl]

Hi @jeffstate,

Welcome to TPG Community!

We have located the account using your community details and we can see that your service has been connected for more than a day now.

If you're still having issues, please let us know so we can investigate further. Thank you.