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Still waiting equipment to be automatically configured

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Level 1b
I have received several messages from you today following our NBN connection today. That happened about 3 hours ago and we are still getting the message about the equipment being configured. Your messages are to turn on the modem- which it already is and has been for several hours.
1 REPLY 1
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Moderator

Hi @jeffstate,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that your service has been connected for more than a day now.

 

If you're still having issues, please let us know so we can investigate further. Thank you.