Stranded in Bangkok

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apahodge
Level 2

Have tried to access TPG to add funds to enable my roaming data.  Cannot access via PC, Mobile OR tablet. When I try to add funds via my mobile app it does not give me the option to use a cedit card and my "prefered billing" is refused when adding funds.  Mega pissed with this company and will be looking for a carrier that actually supprort travelers overseas.  P.S live chat does not work either, just stranded over here with no means of contact.

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Aubrey
Moderator

Hi @apahodge, we're keen to help out. Please send your account details through and we'll go from there.

 

How do I private message (PM) in the community

 

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2 REPLIES 2
Aubrey
Moderator

Hi @apahodge, we're keen to help out. Please send your account details through and we'll go from there.

 

How do I private message (PM) in the community

 

apahodge
Level 2

How do I send a message to you without relealing my details online?