Surrey Hills Victoria

[mickgag]

My internet has been down for the last hour. It's not showing up on TPG outage site. Can I get any info on what's happening and when it might be back on ? I've reset my NBN and TPG modems twice already.

[BasilDV]

Hi @mickgag

Thanks for raising this with us.

We were able to locate your account using your community details and learned that your service was affected by an NBN unplanned network outage.

It was resolved last night with the help of the attending field technician.

If you experience the same issue, you may check the outage here: How to Check for NBN Network Outage

BasilDV