Switch IP address

[wangxin2000]

Hi,

I just want to comform that if any one from you called me saying there is something wrong with my internet ip address and I need to switch my IP address from public to private?

Many thanks.

[BasilDV]

Hi @wangxin2000

We checked the account and learned that you are under the 5G broadband service that uses CGNAT.

We do not call customers advising of such changes.

You may check this article for the steps that you can do to report this.

• Identifying Scam or Phishing E-mails, Calls and SMS

BasilDV