I'm a new TPG customer. My service connection/installation is scheduled for today. Currently I use my 3-year old Telstra modem/router but would like to upgrade to TP-Link Archer VR2800/AC2800. Do TPG support such a device? If yes, could you please supply any hints/tips to assist me with installation? Thank you in advance.
Welcome to the Community!
I've searched for your account using your Community and was able to find a match.
You can use any ADSL2+ modem / router however, we have limited support for 3rd party equipment as such you would need to contact the manufacturer for further assistance.
Nonetheless, you may check this Community article for Setting up ADSL2+ and modem configuration which should help you with your query.
Let me know if you need any further assistance.