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TP-Link N600(TD-W8980)how to set up to nbn

Level 1c

Huawei HG659 is broken, but I have a TP-Link N600(TD-W8980), how to set up?

3 REPLIES 3
Moderator

Hi @zbsk

 

Welcome to TPG Community!

 

Thank you for bringing this matter to us and we are sorry as well for the inconvenience. I've located your account using your Community details and have seen that the Huawei HG659 has been provided when you switch to NBN. May we know why the Huawei HG659 is not working anymore? 

 

As for the TD-W8980, should you wish to turn this device into NBN Ready Wireless Router. You may refer to this guide from TP-Link website, click here.

Should you require any further assistance, please let us know. Thank you.

Level 1c

The  HG659 network indicator has been blinking and cannot be connected to the network.I tested the network with my friend's modem, there is no problem with the network.I followed the steps above, but I can't connect to the network.

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Moderator

Hi @zbsk, are you referring to the WAN light or the Internet light on the modem?

 

We have checked the status of your connection and it appears to be up and running for more than 7 hours now.

 

May we know what modem are you using right now?