TP link moderm broken

[Williamchen]

Hi my TP Link AC1600 stopped working last night. All lights are off. Urgently need a replacement as we need to WFH and schooling. Can TPG send a replacement one ASAP?

[Riezl]

Hi @Williamchen , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community