TPG 5G internet dropped 8 times per day

[Andying123]

I sick with my 5G connection, it getting worse in Epping area, I can tell it dropped more than 8 times a day, every time when the modem showed full green lights and the internet speed must dropped to 1 Mbps, what a joke. Turning the model on/off to restart become my every day routine, sick of TPG 5G

[BasilDV]

Hi @Andying123

We'd like to have a better understanding of the situation and see what we can do to improve your service.

Shoot me a PM with your TPG username or customer ID number.