TPG FTTB high ping

[nic85]

Hi there. In pretty happy with this connection, I get around 80mbps but the ping isn't exceptional. as far as I know fttb should have really low ping like 1-10ms. if I test my ping I get 33-36ms which is a ping of a normal ADSL. I know many people on FTTB have much lower ping than mine.

any solutions?

[Mc_Gerald]

Hi @nic85,

Welcome to TPG community!

To better assist you with your concern, can you provide us screenshots of the following:

Ping and Traceroute Test

Thanks! 

[nic85]

@Mc_Gerald

[Shane]

Hi @nic85,

Thanks for the additional details. We've seen that you have been in contact with one of our Technicians last Friday, 10th of January and performed a troubleshooting test. 

Our Technician advised that the latency 33-36ms is still considered passing.

Let us know should you require further assistance.

Cheers!