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TPG FTTB high ping

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Level 3
Hi there. In pretty happy with this connection, I get around 80mbps but the ping isn't exceptional. as far as I know fttb should have really low ping like 1-10ms. if I test my ping I get 33-36ms which is a ping of a normal ADSL. I know many people on FTTB have much lower ping than mine.

any solutions?
3 REPLIES 3
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Moderator

Hi @nic85,


Welcome to TPG community!

 

To better assist you with your concern, can you provide us screenshots of the following:

 

Ping and Traceroute Test

 

Thanks! 

 

Moderator

Hi @nic85,

 

Thanks for the additional details. We've seen that you have been in contact with one of our Technicians last Friday, 10th of January and performed a troubleshooting test. 

 

Our Technician advised that the latency 33-36ms is still considered passing.

 

Let us know should you require further assistance.

 

Cheers!