TPG NBN orders email address not working

[robc]

TPG,

You need to be aware that your nbnorders@tpg.com.au and nbnpod@tpg.com.au email addresses are not working. I was given both these addresses to try by one of your customer service representatives in order to send some proof of ID documents. Both email addresses come back with "Mail Delivery Subsystem: Undeliverable" errors when I try and send to them, so presumably a problem with your mail servers. You really need to get this fixed ASAP.

[BasilDV]

Hi @robc 

We'd like to have a better understanding of the situation and see what we can do to progress your NBN order.

Please send us a private message with your account details.

BasilDV