TPG dropout rain

Lucykmckenzie
Level 2
Hi
Our NBN drops out whenever it is raining. We have FTTC.
Please TPG lodge a line fault with NBN.
Affects ability work from home.
1 REPLY 1
Ahra_G
Moderator

Hi @Lucykmckenzie
 

We've received your private message and we'd appreciate as well if you can provide your Customer or username so we can locate your account and begin the escalation process. 

Thanks! 

Ahra_G