TPG dropout rain

[Lucykmckenzie]

Hi
Our NBN drops out whenever it is raining. We have FTTC.
Please TPG lodge a line fault with NBN.
Affects ability work from home.

[Ahra_G]

Hi @Lucykmckenzie, 
 

We've received your private message and we'd appreciate as well if you can provide your Customer or username so we can locate your account and begin the escalation process. 

Thanks! 

Ahra_G