TPG Community

Get online support

TPG email outage again or just me?

Highlighted
Level 3

This has become an absolute joke

denial, denial, denial, then acceptance of a problem

the secon time within a month

i have reported the issue to the telecommunications ombudsman this time

wonder what the outcome will be

Moderator

Hi @18mindah,

 

We will treat this as a complaint. We will raise this to one of our Complaints Resolution Case Manager. Please see our response to your initial post located here https://community.tpg.com.au/t5/TPG-Community-Feedback/Email/m-p/38019#M790.

 

Cheers!

Highlighted
Level 1d

Outage here in Mt Isa. Showing blinking DSL no internet light but 2g & 5g still connected on mobile. Not happy with the service, got technicians coming 17/10

 

 

 

 

 

 

 

Sarkari Result Pnr Status 192.168.1.1

Highlighted
Moderator

Hi @amzounslide95, we're sorry to know that your service has been interrupted and we apologise for the inconvenience this is causing you.

 

Please PM us your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community