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Very slow upload speeds

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Level 1b
Have been trying to upload some files for the last 4 days and it is extremely slow. Today I checked the upload speed on bit wifi and ethernet cable and saw download speed was 7Mbps and upload 0.8 Mbps. Is this normal? I would have expected better from the NBN50 connection.
3 REPLIES 3
Moderator

Hi @jackschack 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and learned that initially your plan is under the Standard NBN12/1 speed tier, which is why you were getting the speed that you've posted.

 

We understand that you've requested to upgrade your plan to the NBN50/20 speed tier and we can detect that the sync is within specification.

 

If you still experience a slow speed issue, you may refer to the troubleshooting that we've posted on our article. Here's the link.

 

Regards,

BasilDV

Level 1b

Thanks! All good now Smiley Happy.

Level 1d

If I were u I make sure am using the specific W10 (must say it's for W10) LAN driver from MSI.

 

 

 

 

 

 

 

 

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