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I am in a similar situation: I am currently on NBN with "landline" phone and I am looking at switching to TPG Home Wireless Broadband service using Vodafone 4G. In my case, I won't be able to use the landline anymore but TPG helps partly by providing a "virtual phone" with the wireless service which enables calls to the landline phone number to be forwarded to either another landline number or a national mobile phone number. However no calls can be made from the landline; to make calls you will have to have a mobile phone. What is also not clear is who pays for the calls which are forwarded from the landline to the mobile phone.
After some research I found this thread which claims that the person (that will be you and I! - not a happy situation!!) who does the forwarding pays for it!
https://forums.whirlpool.net.au/archive/1801427
Hi @sivatha03 ,
Welcome to the community!
I would love to help and have our Account Specialists discuss the details of the phone service after the migration to TPG home broadband, please drop me your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@sivatha03 wrote:
TPG offered to convert with Vodafone 5G home internet. I have the land line with exiting NBN digital home internet plan.
If I choose to continue with 5G home internet with Vodafone, what would happen to my landline?
Will I get my landline or something will happen?
Hi @sivatha03
I was able to locate the account using the given details and confirm that you need to contact Vodaphone directly to get details of the 5G Vodaphone homebroadband service # 1300 364 640.
Let me know should you require further assistance.
Cheers!
@sivatha03 wrote:
TPG offered to convert with Vodafone 5G home internet. I have the land line with exiting NBN digital home internet plan.
If I choose to continue with 5G home internet with Vodafone, what would happen to my landline?
Will I get my landline or something will happen?