TPG to Vodafone 5g

sivatha03
Level 2
TPG offered to convert with Vodafone 5G home internet. I have the land line with exiting NBN digital home internet plan.
If I choose to continue with 5G home internet with Vodafone, what would happen to my landline?
Will I get my landline or something will happen?
3 REPLIES 3
drbob
Level 6

I am in a similar situation: I am currently on NBN with "landline" phone and I am looking at switching to TPG Home Wireless Broadband service using Vodafone 4G. In my case, I won't be able to use the landline anymore but TPG helps partly by providing a "virtual phone" with the wireless service which enables calls to the landline phone number to be forwarded to either another landline number or a national mobile phone number. However no calls can be made from the landline; to make calls you will have to have a mobile phone.  What is also not clear is who pays for the calls which are forwarded from the landline to the mobile phone.

After some research I found this thread which claims that the person (that will be you and I! - not a happy situation!!) who does the forwarding pays for it!

https://forums.whirlpool.net.au/archive/1801427

 

 

 

Shane
Moderator

Hi @sivatha03 ,

 

Welcome to the community!

 

I would love to help and have our Account Specialists discuss the details of the phone service after the migration to TPG home broadband, please drop me your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@sivatha03 wrote:
TPG offered to convert with Vodafone 5G home internet. I have the land line with exiting NBN digital home internet plan.
If I choose to continue with 5G home internet with Vodafone, what would happen to my landline?
Will I get my landline or something will happen?

 

Shane
Moderator

Hi @sivatha03 

 

I was able to locate the account using the given details and confirm that you need to contact Vodaphone directly to get details of the 5G Vodaphone homebroadband service # 1300 364 640.

 

Let me know should you require further assistance.

 

Cheers!

 


@sivatha03 wrote:
TPG offered to convert with Vodafone 5G home internet. I have the land line with exiting NBN digital home internet plan.
If I choose to continue with 5G home internet with Vodafone, what would happen to my landline?
Will I get my landline or something will happen?