TPG Community

Get online support

The Message Company

dilena
Level 2
I was totally unaware that changing to TMC would entail monthly fees!!
I originally signed up to TPG not TMC & now there will be an additional fee per month extra that is required to be paid. What are my options if i refuse to pay this additionalTMC fee??
1 REPLY 1
kate_
Moderator

Hey @dilena, we made the decision to migrate our customers over to TMC so we could continue to focus on our core products. We'll continue to cover the cost of your email with them until September 2024, but they have recently published their pricing structure moving forward.

 

If you'd like to chat about the pricing structure with them, we'd suggest heading to their website to talk to their support team, or giving them a call on 07 3497 3566.