The internet doesn’t connect

[iwatsukiyoko1]

This morning the modem arrived and connect everything but doesn’t get internet connecree

[Anonymous]

Hi @iwatsukiyoko1 ,

Thanks for raising this to us. We'd love to help see the status of the connection, to better understand the situation shoot me a private message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community 

Regards,

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@iwatsukiyoko1 wrote:
This morning the modem arrived and connect everything but doesn’t get internet connecree

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