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There is no phone connection or internet

Ursula
Level 2
I need the phone connection fixed and the internet connection. We haven’t had a phone or internet for a few days. Please organise a technician to come out.
1 REPLY 1
Ahra_G
Moderator

Hi @Ursula

 

Welcome to the Community! 

 

I've managed to locate the account using your Community details and ran remote test. Based on the results, it appears that the homephone and internet should all be working now. 

 

Nevertheless, should you still require assistance, kindly send your best contact time & number via private message so we can organise a contact to be made from our Technical Team. 

 

 

Thanks!