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Third failed appointment

Stevebraddo
Level 2
Third time I’ve had someone waiting for installation appointment and nobody showed
2 REPLIES 2
Stevebraddo
Level 2
No one at tpg or nbn could care less
Shane
Moderator

Hi @Stevebraddo,

 

We are sad to know that you're having issues with the installation schedule. We'd like to take this opportunity to turn around your experience and get to the bottom of this.

 

To better understand the situation, send me a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. We'll have one of our Provisioning Case Manager take over this case and contact you. 

 

How do I private message (PM) in the community

 

Regards,

 

 

No one at tpg or nbn could care less
Third time I’ve had someone waiting for installation appointment and nobody showed