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Throttling on NBN50 Unlimited Plan or a Faulty Router

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Moderator

Hi @daini,

 

I understand that our Tech team has been in touch and the case was escalated to our Engineering team for further investigation. They need to check if there's a need to send a TPG technician or a NBN technician to help us fix the fault.

 

Further updates will be given by them.

 

Should you require further assistance, please let us know.

 

Cheers!

BasilDV