Get online support
I have noticed during the past 5 days or so, my connection drops out periodically, then reconnects. There's seemingly no NBN outages / planned maintenance windows in my area (Ormiston, Qld). It's becoming quite annoying as I'm working from home, and the frequent re-connections drop my work-related VPN/RDP sessions.
Checking the router logs, I'm seeing a lot of lines like this:
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 Timeout waiting for PADO packets
Any help would be appreciated.
Seems like this problem was resolved yesterday. I received a text message from TPG saying NBN was performing emergency maintenance. Couldn't be coincidental.
This ticket can be closed.
Hi @rasmusaj,
Thanks for raising this to us. We'd like to confirm if the test result is came from the 3rd party VPN. We'd love to help see the status of the service, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
I have noticed during the past 5 days or so, my connection drops out periodically, then reconnects. There's seemingly no NBN outages / planned maintenance windows in my area (Ormiston, Qld). It's becoming quite annoying as I'm working from home, and the frequent re-connections drop my work-related VPN/RDP sessions.
Checking the router logs, I'm seeing a lot of lines like this:
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]
PPP: ppp3 Timeout waiting for PADO packets
PPP: ppp3
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]
PPP: ppp3 Timeout waiting for PADO packets
Any help would be appreciated.
Seems like this problem was resolved yesterday. I received a text message from TPG saying NBN was performing emergency maintenance. Couldn't be coincidental.
This ticket can be closed.