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Timeout waiting for PADO packets

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rasmusaj
Level 2

I have noticed during the past 5 days or so, my connection drops out periodically, then reconnects. There's seemingly no NBN outages / planned maintenance windows in my area (Ormiston, Qld). It's becoming quite annoying as I'm working from home, and the frequent re-connections drop my work-related VPN/RDP sessions.

 

Checking the router logs, I'm seeing a lot of lines like this:

 

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 Timeout waiting for PADO packets

 

Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
rasmusaj
Level 2

Seems like this problem was resolved yesterday. I received a text message from TPG saying NBN was performing emergency maintenance. Couldn't be coincidental.

 

This ticket can be closed.

View solution in original post

3 REPLIES 3
Shane
Moderator

Hi @rasmusaj,

 

Thanks for raising this to us. We'd like to confirm if the test result is came from the 3rd party VPN. We'd love to help see the status of the service, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

I have noticed during the past 5 days or so, my connection drops out periodically, then reconnects. There's seemingly no NBN outages / planned maintenance windows in my area (Ormiston, Qld). It's becoming quite annoying as I'm working from home, and the frequent re-connections drop my work-related VPN/RDP sessions.

 

Checking the router logs, I'm seeing a lot of lines like this:

 

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001373)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001443)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 sent [PADI Host-Uniq(0x00001511)]

PPP: ppp3 Timeout waiting for PADO packets

PPP: ppp3

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 sent [PADI Host-Uniq(0x000015df)]

PPP: ppp3 Timeout waiting for PADO packets

 

Any help would be appreciated.

rasmusaj
Level 2

Seems like this problem was resolved yesterday. I received a text message from TPG saying NBN was performing emergency maintenance. Couldn't be coincidental.

 

This ticket can be closed.

View solution in original post

Hahntt
Level 2
I am having exact error messages in the log and unable to access internet for last 2 days.