Tpg app speed test, connectivity test don’t function on IPAD

[Cranageone]

TPG app used to work on IPAD gen 6 but currently

1. connectivity test fails Data but passes modem and voice services
2. speed test fail stating no internet connection.

there is a good Internet connection as all other functions work including logging in and fault ticket. 

iPad ver 14.6 OPERATION SYSTEM

[Anonymous]

Hi @Cranageone,

Welcome to the community!

Thanks for bringing this to our attention. We will raise this to our Developer Team for investigation, this is probably an issue with the compatibility of IPad's Operating System version.

Regards,

TPG app used to work on IPAD gen 6 but currently

1. connectivity test fails Data but passes modem and voice services
2. speed test fail stating no internet connection.

there is a good Internet connection as all other functions work including logging in and fault ticket. 
 

iPad ver 14.6 OPERATION SYSTEM