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Transfer of account name following death

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Level 1

Can you please tell me how to transfer our TPG Internet account from my deceased wifes name into my name.The last time I tried I was insensitively sent documents for her to sign.

1 REPLY 1
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Moderator

Hi @garry020 ,

 

Welcome to our community!

 

We'd love to help process the change of ownership of the account under your name. We'd like to take a look on the initial documents you sent to us and see what happened. 

To better understand the situation, send us the account details.

For reference: How do I private message (PM) in the community 

Regards,

 


@garry020 wrote:

Can you please tell me how to transfer our TPG Internet account from my deceased wifes name into my name.The last time I tried I was insensitively sent documents for her to sign.