Upgraded to NBN Ultrafast 800Mbps, but speeds are still 100Mbps

[raynimrod87]

Hi Team,

I've had fibre installed at the premesis by NBNCo and my new Ultrafast NBN service is now active according to the SMS and Emails I've received, however after some testing and multiple reboots of all my network equipment, I'm still only getting 100Mbps down, even though my upload speeds are reaching the advertised 40Mbps +.

I'm running Cat 5e and Cat 6 cables, so nothing capped at 100Mbps.

My router is the TP-Link Archer VR1600.  Could you please advise?

Cheers

Ray

[adib_rahmang]

Hi @raynimrod87,

We'll check out your account. Send me a DM when you get a sec.

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[raynimrod87]

DM Sent!