Get online support
I have upgraded from NBN50 to the SuperFast plan. I received the confirmation email, reset my internet, ran a speed test and still running at 50mbps?
Speed upgrade or change of speed plan is normally completed within 24-48hrs.
We'll check this with our Provisioning team as to what's the status. Send me a private message along with your TPG Customer ID or username so I can search for your account.