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I'm trying to upgrade from NBN50 to NBN100 and get the message < E:adsl_comm:thread_exists > at the final step. Can anyone help?
@malwil01 I don't see any issues with the account aside from the normal billing progress. I can have someone contact you directly to assist with the change. Just PM your preferred contact details.
Our Plan Change Team is currently monitoring the case. Once the issue preventing us to lodge the upgrade has been cleared, your order will be submitted.
Your NBN plan has been upgraded. Feel free to leave a comment if you have other concerns that we can look into.