Hi @jeffreyyoung . Are you seeing slowdowns on wifi devices or is the internet slow generally?
Run the TPG speed test on an ethernet computer for best indication.
Then, login to router and look at the DSL info. It shows line speeds and line characteristics.
How do the speed test results compare to the current rate figures?
Compare current rate speeds to the max rate speeds. Is there any headroom over your current speed?
While there might be some, going up a plan, you will pay more but not get full benefit.
We did an article that you may find helpful about our NBN plans please see the link below.
Guide to choosing the best TPG NBN Plan for you.
Should you require assistance, please let us know.
I want to change my plan to improve upload and download speed.
I am currently on FTTN.
What speeds can I get at my address?