TPG Community

Ask, answer and talk about our products

Guide to choosing the best TPG NBN Plan for you

Community Manager

We understand everyone is different so we have three NBN speed options for you to choose from.

What's more we allow you to go up or down speed tiers at any time on all our NBN plans with no plan change fees.

The below table will make it easier for you guys to make an informed decision on the best plan for you.


Speed Tier

Typical Evening Speed (7pm - 11pm)

Ideal For



  • Essential use
  • 1-2 users
  • Speed similar to DSL

Boost (discontinued. Only avaliable on NBN Wireless)



  • Streaming single HD video
  • Families
  • Better speed than DSL



  • Streaming multiple HD videos
  • Heavy users
  • Much faster than DSL



  • Stream 4k videos
  • Concurrent heavy users
  • Best NBN speed



Note: Typical evening speeds may have changed since the creation of this article, as we update our typical evening speeds based on real customer speed results. For the most up to date typical evening speeds go to


What’s this Typical Evening Speed all about?


For more information, visit


If you’re a TPG customer and want to upgrade or downgrade your NBN plan, you can:



Or Log into My Account. Under NBN Account Management, click on Change your Plan


Call our Plan Change team on 13 14 23 (option 6)

Monday – Friday: 8am - 9pm

Weekends and public holidays: 9am - 6pm


TPG Community

Get in touch with one of the community moderators and they will put you in touch with a specialist who will help make the plan change quick and easy for you.