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NBN Plans with BYO modem – How to Configure Using your Own Compatible Modem/Router

Shane
Moderator

Once you have connected your NBN devices by following these steps, you will need to configure your modem/router in order to connect to the internet.

 

How to configure your modem/router:

 

  1. Connect a computer or mobile device to your compatible modem/router via Ethernet cable or Wi-Fi.
  1. Access your modem/router configuration page by entering its default gateway in the address bar of your internet browser.
  1. Log in by using the device’s username and password.

 

Brand

Default Gateway

                  Modem Log In

Username

Password

D-Link

192.168.1.1

admin

admin

Netcomm

192.168.20.1

admin

admin

Netgear

 http://192.168.0.1 or http://www.routerlogin.net

admin

password

ASUS

192.168.1.1

admin

admin

TP-Link

192.168.0.1

admin

admin

FRITZ!Box

192.168.178.1

admin or admin123

admin or admin123

 

If you are not sure of your modem/router's default gateway or log in details, refer to the device's user guide. In most cases, the modem/router's login details can be found on a sticker on the device.

 

  1. Some modem/routers have a setup wizard or a quick set up menu for you to follow. Alternatively, you can go to Advanced Settings (or Network Settings) and enter the below details for your connection:

Username

Your TPG Username

Password

Your TPG Password

Connection Type/Encapsulation

PPPoE

 

*For FTTN Select VDSL or VDSL2 as modulation type

 

Ensure your username, password and connection type are correct before proceeding. All other details can be left to its default setting.

 

As there are many modem/router brands out there, the default gateway to configure the modem/router will differ. Refer to your modem/router's guide or contact its manufacturer for detailed instructions.

 

Check out our helpful modem support guides:

 

  1. Once you’ve saved all the settings wait for a few minutes as your device will try to connect to the network. The internet light will turn on once everything is set up and you can then test your internet service if it is working.

 

If your internet service will not work after configuring your device, please message us here or contact us via https://www.tpg.com.au/support/contact for assistance.

 

Helpful TPG Community articles

 

4 REPLIES 4
davidlee61
Level 3
Hi there
We just bought a new modem D-Link Dir-x5460 because it was on TPG’s recommended list for NBN FTTP super/ultrafast connection the modem comes with good specs and excellent Wi-Fi range but unfortunately we have issues with connectivity and TPG technical team couldn’t find a solution and referred me to this forum to see if any other customers had the same issue which I think they had.

So I suggest that TPG find a solution or remove this modem from your recommended modem list please contact me to discuss
BasilDV
Moderator

Hi @davidlee61

 

The router was tested by our team and worked with our service.

 

You may need to contact the equipment manufacturer to confirm if the device is faulty just like the other customers and look for a replacement.

 

BasilDV

davidlee61
Level 3
How can all this people have bought a faulty equipment it seems this D-Link DIR-AX5460 router is not compatible with TPG NBN FTTP system/services it’s wasting everyone’s time buying it and trying to fix it, then return it a get something else.

TPG please remove this from your list and add Asus as you been recommending in this forum
skdg
Level 2
Thank you so much!