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VDSL Connection Password

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UJ2021
Level 2

Does the password used within the modem same as password used to login to TPG account on the public website? 

1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @UJ2021 ,

 

To set up the internet connection the Username and password is the same as the login details to TPG account on 'My Account' but if you are talking about the log-in details to access the modem/router's page it is different, these information can be found on the label of the equipment.

 

Let us know should you require further assistance.

 

Regards,

 


@UJ2021 wrote:

Does the password used within the modem same as password used to login to TPG account on the public website? 


 

View solution in original post

1 REPLY 1
Shane
Moderator

Hi @UJ2021 ,

 

To set up the internet connection the Username and password is the same as the login details to TPG account on 'My Account' but if you are talking about the log-in details to access the modem/router's page it is different, these information can be found on the label of the equipment.

 

Let us know should you require further assistance.

 

Regards,

 


@UJ2021 wrote:

Does the password used within the modem same as password used to login to TPG account on the public website? 


 

View solution in original post