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VR1600v not connecting Dsl

jayflood12
Level 2
Plugged into phone line. Opened DSL pppoe_ptm_2_0_d and entered username/pass. Didnt connect internet. Received message that connection is ready and active.
2 REPLIES 2
jayflood12
Level 2
I meant to say i received sms saying connection was active.
BasilDV
Moderator

Hi @jayflood12

 

Thanks for raising this with us.

We checked the account and learned that you've been in touch with our Tech team.

They've resolved your case after assisting you in the configuration of your modem/router.

 

Let us know if you need further assistance.

 

BasilDV