VR600v and dropouts

[amillfre]

Ive been getting constant dropouts everyday for about 4 months now. It wasnt just with the current VR600v but also the previous one I had. It always gives the same error message: PPP connection failed. Please contact your Internet service provider to confirm if your line is in good condition

Ive tried resetting, restarting and changing the TPG account to have @TPG.com.au with no success in fixing it. As far as im aware this isnt an issue with the VR600v

[BasilDV]

Hi @amillfre 

We'd like to have a better understanding of the situation and see what we can do to resolve this.

Please send us a private message with your account details.

BasilDV