Variable internet stability/connect & speed

[Sptorourke]

Hi TPG

Over the past couple of weeks the quality of my internet has suffered to the point where I struggle to video conference for work (work from home).

Can you please check/confirm connection quality and if there's anything that can be done to improve speeds/stability.

Cheers

Sean

[KarlB]

Hi @Sptorourke 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[Sptorourke]

Private message sent

[Sptorourke]

Hi Karl

I sent a private message, any update?

Thanks

Sean

[PeterW]

Hello Sptorourke,
Thank you for your message and for being a part of the TPG Community.

I can assist you here unless you prefer to wait for Karl's reply.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-thecommunity/
m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download