Very Slow 4G

lhuy2733
Level 2

Hi,

 

Internet speed is not acceptable. Speedtest showing anywhere between 0.5 to 3mbs.

 

Struggling to maintain video calls.

 

Have reset and modem is located by a window.

1 REPLY 1
BasilDV
Moderator

Hi @Paulandlynn

 

We'd like to have a better understanding of the situation and see what we can do to improve the service.

 

Kindly send me a PM with your account details.

 

BasilDV