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Very slow NBN 100 plan

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Level 2

I've just signed up to TPG NBN100 plan and Im getting about 17mbps download and 1 upload. This is extremely dissapointing. Is there anything I can do to try and speed it up? Even a NBN50 plan seems way overkill for what I can actually acheive.

2 REPLIES 2
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Moderator

Hi @Michealb 

 

We've created an article that will guide you on how to troubleshoot a slow speed issue. You may refer to this link.

 

If the speed is still slow, then please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community?

 

BasilDV

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Level 2
Thanks, I have sent a pm.