Very slow upload with nbn - solved

[yannick]

Hi,

I'm facing now for few days an extremely slow upload. Today it is 30kb/s and making the internet not unsuable.

Even with download speed at around 240 Mb/s, the upload is making that download speed totally wasted.

My Modem has been the same for few month now and no modification. Result are the same using wifi or connected straight to the modem. I have restarted the Modem and the NBN box without any difference. 

Can you help me? 

I have enclsoed a speed test done with google but i have similar results using other tools. 

Thanks,

Yannick

[BasilDV]

Hi @yannick 

Thanks for raising this to our attention.

We tried to search for your account using your community details to no avail.

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible. Please send me a PM with your TPG username or customer ID number.

How do I private message (PM) in the community

BasilDV.

[yannick · Accepted solution]

Hi,

It got resolved shorthly after i posted this message. I'm back to 20Mb/s of upload. I don't know what happened but fingers crossed it stay like that.

Regards,

Yannick